Refund policy

Due to the personal nature of fragrance products, we maintain strict hygiene standards.

Returns

• Returns are accepted only if the product is damaged, leaked, or incorrect upon delivery.
• Customers must report the issue within 24–48 hours with clear photos/videos.

Refunds

• Once approved, refunds will be processed within 5–7 business days to the original payment method.

Non-Returnable Items

• Opened or used perfumes
• Change of mind or fragrance preference

Exchange

• Exchanges may be offered based on availability.